Please read these terms and conditions carefully before making a purchase on our website.
Orders are processed within 2-3 business days, Monday to Friday, excluding holidays. Orders placed on weekends and holidays will be processed the next business day subject to availability.
Please note: During sales periods dispatch can take 5-7 business days plus delivery time. This is an estimate.
If you have ordered an item that is not available or that is delayed, we will notify you via email or telephone.
We use UPS or EMS for international shipping.
JNE for domestic shipping
Shipping price is flat rate by zone:
ZONE A (INDONESIA) : IDR. 25.000
ZONE B ( AU-NZ) : AUD $30
ZONE C (ASIA) : AUD $25
ZONE D (US-CAN) : AUD $35
ZONE E (EUROPE & OTHERS) : AUD $40
You will receive a shipment confirmation email with the shipping tracking number.
We hope you enjoy your The Story Of purchase, but we understand that from time to time you may want to return it to us.
If you have a sizing issue please email us to discuss exchange options and stock availability. Please be sure the garment is in new condition.
To ensure your item arrives safely back to The Story Of, we recommend using Registered Post.
We do not repair/exchange/refund items that have been damaged due to general wear and tear. We reserve the right to refuse a return if the merchandise in question does not meet our standard.
To return please return to address 1/80 Adelaide St. Clayfield QLD 4011 Australia
*Please note any items shipped back without information approved will NOT be our responsibility.